Maintenance & Repairs
We’re available 24/7 for maintenance support
We’re Here
When You Need Us
We’re Here When You Need Us
As a locally owned and operated business, we pride ourselves on being responsive, accessible, and genuinely invested in the comfort of our residents. From your first tour to every maintenance request, our mission is to deliver consistent, reliable service and make sure your rental feels like home.
For all Maintenance Requests - Call (937) 381-9880
For Non-Emergencies - You Can Also Submit Maintenance Requests via Your Resident Portal
Enjoy 24/7 Maintenance Support With Renewed
Routine Maintenance & Repair Requests
Need something fixed? We’ve made it easy.
Common non-emergency requests include:
Toilet clogs or slow drains
Appliance malfunctions
Heating or cooling issues
Lack of hot water
Once your request is received, someone from our team will follow up to schedule repairs as soon as possible.
Please submit all non-urgent maintenance requests through your online Resident Portal for the quickest response. If you’re unable to access the portal, your property manager is available during normal business hours to take your request over the phone.
Emergency Maintenance – After Hours
Emergencies don’t keep business hours—and neither do we when it really counts.
For urgent situations that pose an immediate risk to your safety or the property, we offer after-hours emergency maintenance. These include:
Fire: Call 911 first, then contact us at (937) 381-9880
Flooding or major water leaks at the property.
Sewer backup (Wastewater flows back into home.)
Electrical issues involving sparks, burning smells, or power hazards
No heat during extreme cold (outdoor temps below 50°F and indoor below 55°F)
No air conditioning during extreme heat (outdoor temps above 90°F and indoor above 80°F)
Please note: HVAC repairs often require parts that may not be accessible after hours. In these cases, a technician will assess the issue and return with the necessary parts during business hours to complete the repair.